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- 165articles · 30d
- 3+ day agolatest article
- Aug 16, 2026earliest in window
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- 340avg words
- Science & Technology 111
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News
How AI agents transform UCaaS workflows and ROI
3+ day, 8+ hour ago (685+ words) AI is impacting enterprises in many different ways, and workplace collaboration is a fundamental use case. Unified communications as a service has become the hub for how work gets done, and IT leaders need to understand how integrating AI is…...
AI knowledge base automation reshapes customer self-service
6+ day, 3+ hour ago (389+ words) Knowledge base automation should interest executives for two reasons: cost containment and trust. However, Gartner also cautions that a large percentage of agentic AI projects will fail, but the business direction remains clearly toward agentic AI. A well-structured knowledge base…...
How much does conversational analytics cost in 2026?
4+ day, 2+ hour ago (905+ words) It's easier to build analytics models, dashboards and different data views interactively thanks to foundation models, AI agents and conversational interfaces. But the cost of turning a great demo into a reliable enterprise system is often much more than the…...
62% of young members use AI to choose a health plan
4+ day, 7+ hour ago (679+ words) Commercial health payers are in the middle of a member trust problem, leaving 62% of younger members using AI, not care navigators, to choose a health plan, according to new Accenture data obtained via email. This could cost payers to the…...
The growing case for deputy CISOs in the enterprise
3+ day, 15+ hour ago (810+ words) The unrelenting burdens CISOs face are well understood and have spurred greater interest in the deputy CISO role. In some situations, the appointment of a deputy CISO is seen as a way to share the management workload and to stabilize…...
Google's $15.1B Finland deal takes on AI data center power limits
5+ day, 7+ hour ago (575+ words) Google will invest $15.1B in Finland for AI data centers, pairing expansion with nuclear power, wind and battery projects and Loviisa’s life extension....
The business cost of underutilized data center capacity
4+ day, 13+ hour ago (706+ words) Should data center operators invest aggressively in new infrastructure to support growing cloud and AI workloads? Many existing facilities have significant underused capacity. The contradiction arises from treating installed infrastructure and usable capacity as the same thing. Underutilization is not…...
How to verify the value of AI-powered business analytics
4+ day, 14+ hour ago (378+ words) Blue Planet Studio - stock.adobe AI has moved beyond experimentation and into everyday business operations. But as organizations add AI to their analytics environments, the question of what delivers credible value and what is just marketing hype still remains. AI…...
Key enterprise strategies for AI agent observability
4+ day, 19+ hour ago (761+ words) Enterprises are adopting AI agents that select tools, access contextual data and complete multistep workflows. With the added autonomy that agentic AI brings to an organization, AI agent observability has become more important than ever. Traditional application observability shows if…...
To justify physical AI costs, choose high-value use cases
4+ day, 20+ hour ago (819+ words) Physical AI offers the potential to bring transformative automation to a range of business functions and industries. Identifying where these systems generate the greatest benefits will shape the broader uptake of this facet of AI. Physical AI comes with considerable…...